(Frequently Ask Questions)
What is the duration of the trip?
All Salina Sails trips have a duration of 3 hours.
When can I go on excursion?
We have tours every day, morning (09h00 – 12h00) and afternoon (14h00 – 17h00).
What is the amount of people on excursion?
Sail Away on Salina – maximum 10 people
Bay Cruise on Gelidonya – maximum 55 people
Whale watching on Gelidonya – maximum 55 people
TUI’s Adults Only Cruise on Gelidonya – maximum 42 people
What is the pick-up time at my accommodation?
You will be informed about your pick-up time upon booking.
Which services are included in the price?
Professional crew, transfer from/to accommodation, homemade finger foods & unlimited drinks (draft beer, cocktail of the day, white wine, soft drinks, water).
What do I have to bring on excursion?
Flat shoes, swimming gear, beach towel, sweater or windbreaker (during winter months and whale watching season), pocket money (if requested photo service), camera, sunscreen;
What if I have to follow a special diet?
Please let us know upon booking if you need to follow a special diet. (vegetarian, vegan, diabetic, gluten free, intolerances, …) and we will take care of you.
What if we don’t see any whales during the Whale Watching Deluxe excursion?
If you are one of the unlucky 20% of passengers that did not get the chance to observe the whales, we offer you a second chance with 50% discount per booking.
What if something happens during the excursion?
All of our passengers are fully insured from pick-up until drop-off in case of any accidents. This does not theft or loss of personal belongings.
What if my trip is cancelled due to severe weather and/or sea conditions?
You will have the possibility to go on another date or to be fully refunded.
What if I want to cancel my trip?
Cancellation is possible up to 24 hours prior to the start of the excursion. If cancelled within 24 hours prior to the excursion, you have to be able to provide a medical document in order to be fully refunded.
For any other question, don't hesitate to contact us!